Informativa sulle spedizioni
Shipping
Where does FloxyLuxe ship?
FloxyLuxe currently ships in Germany,, United Kingdom, Austria, Sweden, Denmark, France, Italy, Belgium, Spain, Netherlands, Malta, Nigeria and many more countries. You may experience longer delivery times when shipping to remote areas.
Tell me about shipping to Germany.
We offer Standard (1-3 business days): Free shipping
PS: Please allow 24hrs for us to receive and process your order. You’ll see the total cost of your order (including taxes, and shipping) during checkout. Your payment method will be charged in (Euro) according to those charges.
Tell me about shipping to EU Countries.
We offer free Standard (1-2business days)
PS: Please allow 24hrs for us to receive and process your order. You’ll see the total cost of your order (including taxes, and shipping) during checkout. Your payment method will be charged in (Euro) according to those charges.
Tell me about shipping to USA and Canada.
We offer Standard (Door to Door 5-15 business days): 19,99€
PS: Please allow 24hrs for us to receive and process your order. You’ll see the total cost of your order (including taxes, and shipping) during checkout. Your payment method will be charged in (Euro) according to those charges.
How long will it take to ship to Germany and the rest of Europe?
Shipping to our German customers in major provinces will take 1-3 business days. In the rest of Europe it can take up to 2-7 days depending on your location. No matter which shipping method you choose, we’ll send a tracking number so you can watch your package’s journey.
When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 24hrs (and orders placed after 1pm Central European Time (CET) are processed the next business day). Then DHL / Deutsche Post takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
Billing
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
What forms of payment do you accept?
We accept Visa, Mastercard, American Express credit cards as well as PayPal
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email contact@floxyluxe.store or call +49 176 70219062.
FloxyLuxe will not be held responsible for incorrect shipping addresses. However, we can help you fix the error on the address within 6hrs of your order. We ship quickly, so please be sure to have all the information correct.